My advice is have as many pictures, receipts, and documents as you can before you call them. Some shops can be worse than fighting a traffic ticket where you need 17 witnesses, Robert Shapiro, and documentation dating back to Watergate. I wonder what their Yelp rating is? Maybe there are some resources in Austin you can use for leverage in case they play hard ball.
Good luck with it all and next time you need some help on her don't hesitate to reach out.
Brian
'67 Falcon Bus/240/C4/Offy DP/MSD Duraspark II/Holley 4160
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