Quote Originally Posted by SmithKid View Post
My intent is to compose a letter to FiTech detailing that fiasco in the next coupla days.
Gene,

Though I'm fully convinced the reason you had the "stand me by the side of the road" event was solely due to the pickup strainer being choked off, I do believe the known issue with the Command Center would have been the inevitable next failure you'd see. It seems to be that prevalent out there. So you did good to put that on a shelf. The cost for this should have been at the very least subsidized by FiTech for existing customers and their lack of after-the-sale support has already convinced me to avoid them like the plague. The tech support call we both experienced was a double witness to this.

Hopefully, the thing stays alive now that it has been "improved" and you'll not have to deal with them. But, I would be writing that letter too if it were me.